Shipping Policy

Shipping Policy
At MirellaVora, we are committed to providing a seamless delivery experience for our global clientele. We partner with elite logistics providers to ensure your premium selections arrive safely and efficiently.

1. Order Processing
All orders undergo a thorough quality check before dispatch. Please allow 1-3 business days for order processing and packaging. Once your shipment is on its way, you will receive a confirmation email with a unique tracking number.

2. Worldwide Shipping & Delivery Estimates
We offer curated shipping solutions to North America, Europe, Asia, the Middle East, and South America.
  • Complimentary Worldwide Shipping (Standard):
    • Delivery Time: 5-10 business days.
    • Cost: FREE for all orders.
  • VIP Priority Express Shipping:
    • Delivery Time: 3-5 business days via premium carriers (DHL, FedEx, or UPS).
    • Cost: $45.00 (Flat rate available at checkout).
Please note: Estimated delivery times are subject to local customs clearance procedures and international transit conditions.

3. Order Tracking & Transparency
Transparency is fundamental to our service. Every MirellaVora order is fully traceable. Your tracking link will be activated as soon as the package leaves our international fulfillment center. You may monitor your shipment directly through our portal or the carrier's official website.

4. Customs, Duties, and Import Taxes
MirellaVora is not responsible for any customs duties or import taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). We recommend contacting your local customs office for specific details.

5. Delivery Protection
Your satisfaction is our priority. If your order arrives damaged or is lost during transit, please contact our concierge team immediately at concierge@mirellavora.com. We will promptly initiate an investigation with the carrier to provide a replacement or a full refund.